Equipment Operator

City of Takoma Park, MD Class Specification

CLASS TITLE: Equipment Operator
DEPARTMENT: Public Works
REPORTS TO: Right of Way Maintenance Supervisor
DATE: 10/2008
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Under general supervision, operates heavy construction equipment and performs other duties as assigned.


Customer Service

Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands all City services, maintains pleasant and professional image. Anticipates, monitors and meets the needs of internal and external customers and responds to them in an appropriate manner. Continually seeks to provide the highest quality service to all customers. Listens carefully when dealing with the public and communicates concern through tone of voice and by taking action to solve their problems in a timely manner. Follows up in a timely fashion on requests for service filed through ACTion. Complies with the City’s Customer Service Policy, including 24-hour response time for telephone calls and e-mails. Explains departmental and City issues to the  public in a manner that demonstrates interest and concern for their problems. Listens well, diffuses conflict before it starts, finds causes of and solutions to problems, handles difficult people.


Communicates well both verbally and in writing when required, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Effectively conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts. Keeps key employees informed regarding relevant information. Shares information with other members of the team to foster teamwork and to further attainment of the City’s goals. Written and oral information is presented in a manner that projects a positive and professional image of the City.

Reports problems, concerns, issues that should be corrected. Readily shares information and ensures that team members are kept informed and up-to-date. Establishes team and individual accountability for goals, objectives and outcomes. Intervenes as necessary to identify and resolve conflict among team members. Makes conscious and deliberate efforts to build team spirit and identity.

Job Knowledge

Understands duties and responsibilities, has necessary technical skills, understands the City’s mission/values, keeps job knowledge current. Demonstrates the appropriate level of proficiency in the principles and practices of one’s field or profession. Demonstrates a commitment to continuous improvement, including the understanding and application of technology where appropriate. Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization. Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs. Prioritizes well and reacts to opportunities. Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.



Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.


Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.


Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports City values, conveys good news and bad. Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner.

Technical Skills

Understands specialty equipment, keeps knowledge up-to-date, is a technical resource for others, follows technology practices and standards.

Work Environment/Safety

Promotes mutual respect, keeps workplace clean and safe, supports safety programs. Acknowledges that accidents are avoidable and that any accidents which involve them are not due to their carelessness.


Operates loader, skid steer, backhoe and tractor and their attachments.

Drives small and large trucks to and from job sites with materials; picks up supplies.

Performs line stripping on streets with paint machine and manually.

Participates in leaf collection operation, operates leaf vacuum and tub grinder.

Sets forms, pours and finishes concrete sidewalks.

Operates street sweeper to clean streets and right of ways.

Performs maintenance on street signs.

Patches potholes with cold patch.

Performs street maintenance including crack filling and pavement repair.

Operates snow plow and salt spreaders during snow and ice events.

Performs pre and post inspections and minor maintenance on all equipment assigned to the Division.


Assists the Sanitation Division as a fill-in trash truck or recycling truck driver when needed.

Assists other Divisions as needed.

Performs other related duties as assigned.


  • Bobcat
  • Loader
  • Tub Grinder
  • Mics. Hand Tools
  • Skid Steer
  • Snow Plow
  • Sweeper
  • Tractor
  • Salt Spreader
  • Roller
  • Paint Machine
  • Leaf Vacuum


Education and Experience

High School diploma or GED; and,

Three to six months related experience; or,

Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications

Valid Class B Commercial Driver's License.

Loader, truck, and back hoe certification desirable


Knowledge of:

Mechanical operation of various types of light to heavy construction equipment.

General construction techniques and methods.

Rules and precautions related to roadway and equipment safety.

Techniques and practices used in road and right-of-way repair and maintenance activities.

Skill in:

Operating all equipment utilized in the performance of the essential functions of the position.

Performing routine maintenance and repairs on assigned equipment.

Mental and Physical Abilities

Ability to understand and follow oral and written instructions.

Ability to deal with problems involving a few concrete variables in standardized situations.

Ability to operate all assigned equipment.

Ability to follow standard safety procedures.

Ability to read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, and so forth.

While performing the essential functions of this job, the incumbent is regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; and lift and/or move up to 50 pounds.

While performing the essential functions of this job, the incumbent is occasionally required to lift and/or move up to 100 pounds.

Working Conditions

While performing the essential functions of this job, the incumbent is regularly exposed to outdoor weather conditions; shaking objects or surfaces; and moving mechanical parts of equipment, tools, or machinery. While working outdoors, employee will be exposed to poisonous weeds, insects, a variety of weather condition and exposure to the elements.

The incumbent's working conditions are moderately quiet to loud.

file: Equipment Operator

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.