City of Takoma Park, MD Class Specification
CLASS TITLE: Police Private First Class
REPORTS TO: Police Sergeant
FLSA STATUS: N
SALARY GRADE: 4
EEO CODE: 4
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JOB SUMMARY AND DISTINGUISHING FEATURES OF THE WORK
Under general supervision, patrols City streets; enforces local, state and federal laws; maintains law and order and protects life, property and deter crime.
Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands all City services, maintains pleasant and professional image. Anticipates, monitors and meets the needs of internal and external customers and responds to them in an appropriate manner. Continually seeks to provide the highest quality service to all customers. Listens carefully when dealing with the public and communicates concern through tone of voice and by taking action to solve their problems in a timely manner. Complies with the City’s Customer Service Policy, including 24-hour response time for telephone calls and e-mails. Explains departmental and City issues to the public in a manner that demonstrates interest and concern for their problems. Listens well, diffuses conflict before it starts, finds causes of and solutions to problems, handles difficult people.
Communicates well both verbally and in writing when required, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Effectively conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts. Keeps key employees informed regarding relevant information. Shares information with other members of the team to foster teamwork and to further attainment of the City’s goals. Written and oral information is presented in a manner that projects a positive and professional image of the City.
Reports problems, concerns, issues that should be corrected. Readily shares information and ensures that team members are kept informed and up-to-date. Establishes team and individual accountability for goals, objectives and outcomes. Intervenes as necessary to identify and resolve conflict among team members. Makes conscious and deliberate efforts to build team spirit and identity.
Understands duties and responsibilities, has necessary technical skills, understands the City’s mission/values, keeps job knowledge current. Demonstrates the appropriate level of proficiency in the principles and practices of one’s field or profession. Demonstrates a commitment to continuous improvement, including the understanding and application of technology where appropriate. Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization. Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs. Prioritizes well and reacts to opportunities. Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others. Knows when to notify and/or involve the department head or the City Manager prior to making a decision.
Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
ESSENTIAL JOB FUNCTIONS (All responsibilities may not be performed by all incumbents.)
Operates the assigned patrol vehicle in accordance with all applicable laws, ordinances, and regulations.
Patrols assigned area to include all public and private businesses and residences, parking areas, and streets.
Directs vehicular traffic; enforces traffic laws; directs pedestrian traffic; investigates road damage; removes hazards from the roadway; issues citations, explains legal procedures, checks vehicle license plates, registration and other required documents.
Positions vehicles at road blocks to effectively isolate the scene of hazardous situations.
Enforces all applicable City, local, state and federal laws.
Uses oral communication skills to testify in a courtroom setting or other legal proceeding to ensure complete and correct information is related to all participants.
Investigates crimes and neighbor complaints; secures and protects the scene of a crime and the immediate area surrounding the crime scene so that no evidence is disturbed.
Conducts follow-up investigations of criminal offenses such as homicide, rape, robbery, fraud, theft, auto theft, etc, in order to arrest and ensure conviction of perpetrators and recovery of stolen property; reports to and preserves crime scene; reviews evidence and requests appropriate examination; interviews witnesses and complainants; apprehends, interrogates, and arrests suspects.
Reviews all documents, papers and notes related to an investigation to allow for knowledgeable courtroom testimony.
Assists in field training of Police Officer I incumbents.
Provides depositions or courtroom testimony to the court on incidents where officer may have direct knowledge or information.
Makes arrests of persons observed or suspected of committing crimes.
Advises persons under arrest and explains their rights according to the Miranda decision to ensure complete understanding of these rights.
Searches persons, premises, or property incident to a lawful arrest with a warrant or consent in accordance with established departmental policy and search and seizure laws.
Plans methods and procedures for conducting a search of a person or premise using all available information on the size and location of the person or premise.
Removes weapons from armed persons.
Advises victims or other involved persons of their rights according to current law and the proper procedures to follow to prosecute a case.
Confiscates property for evidence resulting from an arrest.
Maintains and inspects all issued equipment to include: uniforms, hand guns, ammunition, magazines, hand cuffs, flashlight, badges, and other equipment.
Demonstrates a proficiency in the use of all issued equipment to include issued fire arms.
Identifies, confiscates, preserves, and maintains the chain of custody of all evidence in accordance with current search and seizure laws and departmental policy.
Communicates over and listens to police radio, issues lookout and other required information while on patrol.
Orally communicates with the public, fellow officers, and supervisors to a degree that complete understanding is accomplished.
Assists in the evacuation or rescue of persons and property in emergency situations such as aircraft crashes, fires, floods and other natural or manmade disasters.
Advises, through oral communications skills, all parties involved in domestic disputes of the proper legal procedures to obtain warrants, other sources of assistance and the consequences of actions.
Attends and/or conducts civic and community meetings.
Speaks with, and refers citizens in need to appropriate public and social services.
Speaks with and interacts with citizens to establish rapport and trust.
Maintains and organizes field notes and other information to complete final departmental reports.
Obtains information on persons or property involved in a crime from witnesses, victims or others with knowledge of the incident.
Updates monthly crime pattern map book.
Participates in stakeout and surveillance details.
Attends in-service and specialized training to insure the required number of training hours has been acquired.
IMPORTANT JOB FUNCTIONS
Performs other related duties as assigned.
MATERIAL AND EQUIPMENT USED
- Two-Way Radio
- Restraint Devices
MINIMUM QUALIFICATIONS REQUIRED
Education and Experience
High School diploma or GED; and,
One to two years of progressively responsible related experience; or,
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Licenses and Certifications
State Certified Police Officer.
Valid State Driver's License.
Basic First Aid.
KNOWLEDGE, SKILLS, AND ABILITIES
Local, state and federal laws and current city ordinances.
Judicial system, operation and procedures for criminal prosecution.
Laws pertaining to citizen disputes and domestic violence.
Laws pertaining to the issuance of valid arrest or search warrants.
Legal limitations of police officer's authority and the limits and requirements in use of force.
Recordkeeping, report preparation, filing methods and records management techniques.
All computer applications and hardware related to performance of the essential functions of the job.
First Aid procedures and equipment.
Suspect/victim/witness interview and interrogation concepts, principles and practices.
Departmental policies and standard operating procedures.
Public relations techniques for handling calls for service or complaints.
Crime scene processing procedures and the security and protection of a crime scene.
Basic crime prevention techniques.
Defensive tactics to protect self and others.
Defensive driving techniques.
Proper arrest and suspect apprehension techniques.
Crime patterns, potential problem areas, and prior offenders within patrol area.
Preparing clear and concise reports, correspondence and other written materials.
Using tact, discretion, initiative and independent judgment within established guidelines.
Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
Training other employees.
Applying logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate complicated policies, procedures and protocols.
The use and operation of all assigned equipment to include; police vehicle, emergency equipment, fire arms, restraint devices, technical and/or specialized equipment and basic first aid equipment.
Mental and Physical Abilities
Ability to mediate disputes between diverse groups of people.
Ability to be articulate while testifying in court or other legal proceedings.
Ability to understand and carry out oral and written instructions, giving close attention to detail and accuracy.
Ability to read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, and so forth.
Ability to write routine reports and correspondence.
Ability to speak effectively before public groups and respond to questions.
Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
Ability to rapidly and accurately recall names, faces, and details of incidents.
Ability to understand and carry out oral and written instructions.
Ability to deal courteously and firmly with the general public in emergency and non-emergency situations.
Ability to establish and maintain effective working relationships with a variety of people.
Ability to maintain peace and order during potentially violent or disruptive situations.
Ability to respond calmly during emergencies.
Ability to analyze police problems and to adopt quick, effective, and reasonable courses of action with due regard to surrounding hazards and circumstances.
Ability to read, analyze and interpret professional periodicals and journals, technical procedures and government regulations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to use physical strength of arms and legs to climb up and over or to jump over, across, ascend, or descend large obstacles.
Ability to pursue suspects on foot for a sustained period while bearing duty equipment.
Ability to subdue suspects in a physical confrontation bearing duty equipment.
Ability to push or pull self through openings of varying nature by using the necessary upper or lower body strength of the arms or legs.
Ability to drag, push, pull, lift, or carry heavy objects or persons to push vehicles from roadway, move heavy equipment, rescue individuals, restrain suspects or victims, and drag persons away from dangerous situations or respond to incidents.
Ability to run up or down stairways or respond to other incidents.
While performing the essential functions of this job the employee is frequently required to sit, use hands to finger, handle, or feel, stoop, kneel, crouch, or crawl, speak and hear, and lift and/or move up to 25 pounds.
While performing the essential functions of this job the employee is occasionally required to lift and/or move more than 100 pounds.
While performing the essential functions of this position the employee is frequently exposed to outdoor weather conditions.
While performing the essential functions of this position the employee is occasionally exposed to risk of electrical shock, work in high precarious places, toxic or caustic chemicals, and work with explosives.
Exposure to unknown and dangerous conditions such as intoxicated or violent arrestees and life threatening situation such as armed and/or violent arrestees.
Occasional exposure of work time to hazardous situations which involve armed or physically violent persons, or interviewing mentally or emotionally disturbed persons.
Occasional exposure of work time to communicable and infectious diseases.
Working time may require irregular hours and shift times.
The incumbent's working conditions are typically moderately quiet.
At emergency scene, the incumbent's working conditions may be moderately loud.
file: Police Private First Class
This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.