Television Production Manager

City of Takoma Park, MD Class Specification

CLASS TITLE: Television Production Manager
DEPARTMENT: Administration
REPORTS TO: Communications Manager
FLSA STATUS: N
SALARY GRADE: 33
EEO CODE: 5
DATE: 04/2009
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JOB SUMMARY AND DISTINGUISHING FEATURES OF THE WORK

Responsible for producing the broadcast of City Council Meetings and other cable television programming including scheduling and coordinating the activities of workers in production of cable television programs, operating equipment to film events, and to copy/edit graphics, voice and music.

CORE COMPETENCIES

Customer Service

Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands all City services, maintains pleasant and professional image. Anticipates, monitors and meets the needs of internal and external customers and responds to them in an appropriate manner. Continually seeks to provide the highest quality service to all customers.  Listens carefully when dealing with the public and communicates concern through tone of voice and by taking action to solve their problems in a timely manner.  Complies with the City’s Customer Service Policy, including 24-hour response time for telephone calls and e-mails.  Explains departmental and City issues to the public in a manner that demonstrates interest and concern for their problems. Listens well, diffuses conflict before it starts, finds causes of and solutions to problems, handles difficult people.

Communication

Communicates well both verbally and in writing when required, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Effectively conveys information and expresses thoughts and facts.  Demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts.  Keeps key employees informed regarding relevant information.  Shares information with other members of the team to foster teamwork and to further attainment of the City’s goals. Written and oral information is presented in a manner that projects a positive and professional image of the City.

Reports problems, concerns, issues that should be corrected. Readily shares information and ensures that team members are kept informed and up-to-date. Establishes team and individual accountability for goals, objectives and outcomes. Intervenes as necessary to identify and resolve conflict among team members.  Makes conscious and deliberate efforts to build team spirit and identity.

Job Knowledge

Understands duties and responsibilities, has necessary technical skills, understands the City’s mission/values, keeps job knowledge current. Demonstrates the appropriate level of proficiency in the principles and practices of one’s field or profession. Demonstrates a commitment to continuous improvement, including the understanding and application of technology where appropriate. Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization. Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.   Prioritizes well and reacts to opportunities.  Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.

ROLE COMPETENCIES

Adaptability/Flexibility

Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.

Computer Skills

Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, uses computers to improve productivity. Makes good use of web tools and on-line resources, can implement and manage web projects.

Decision Making/Judgment

Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others. Knows when to notify and/or involve the department head or the City Manager prior to making a decision.

Personal Organization

Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, manages time well.

Teamwork

Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

ESSENTIAL JOB FUNCTIONS

Produces live coverage broadcasts of City Council Meetings including completing tasks or directing the work of staff in equipment setup, equipment operation and recording the broadcast.

Recruits, trains and schedules free lance employees to assist in the production of cable television programming; ensures that each event to be covered has an adequate crew for coverage of the event.

Carries out supervisory responsibility in accordance with policies, procedures and applicable laws including: interviewing, hiring and training, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Determines audio-visual equipment needs for production of various types of cable television programs and ensures appropriate equipment is available and in good working order for each event to be covered.

Directs productions from control room and supervises/assists with set-up and strike of equipment for all events; coordinates audio work, music, camera work and script to produce show.

Edits all non-live programs producing in-house using Final Cut Pro. Creates graphics, text, and music using Apple compatible software. Prints finished program to video, DVD and/or created file for video server.

Operates camera, audio board, video tape recorders, editors, character generator, microphones, lights, switcher and so forth for in-house studio productions.

Develops graphics and text for presentations, bulletin board, and other productions using presentation software and a personal computer.

Assists with the maintenance of the production environment and equipment including general maintenance of equipment; troubleshoots problems with equipment.

Recommends development of original programming, equipment purchases, system design and so forth.

Copies tapes as requested; edits tapes on linear and/or non-linear editing system.

Performs other related duties as assigned.

IMPORTANT JOB FUNCTIONS

Maintains a calendar of productions, researches events and contacts event organizes as necessary.

Enters programming in competitions and award programs.

Performs other related duties as assigned.

MATERIAL AND EQUIPMENT USED

  • Computer
  • VHS/DVD Decks
  • TV Camera/Camcorder
  • Switcher
  • Sound Board/Mixer
  • General Office Equipment

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience

Bachelor's degree from an accredited four-year college or university in television production, or a related field; and,

Four years of progressively responsible related experience; or,

Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications

Valid Driver’s License

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

Professional practices of cable television production.

Applicable state, federal and local ordinances, laws, rules and regulations.

Use and maintenance of video, recording, editing, audio, playback and related equipment.

Methods and procedures for producing live and recorded programming.

Correct English usage, including spelling, grammar, punctuation, and vocabulary.

Standard business arithmetic, including percentages and decimals.

Basic budgetary principles and practices.

All computer applications and hardware related to performance of the essential functions of the job.

Skill In:

Operating a video camera to film productions, editing video tape, directing productions and post-production of video.

Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction.

Using tact, discretion, initiative and independent judgment within established guidelines.

Recruiting, training, assisting and maintaining crew of free lance workers.

Analysis and synthesis of complex policies, problem solving; communicates with a variety of persons with varying knowledge levels.

Researching, compiling, and summarizing a variety of informational and statistical data and materials.

Mental and Physical Abilities:

Ability to establish and maintain working relationships with a variety of individuals.

Ability to read, analyze and interpret professional periodicals and journals, technical procedures and government regulations.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

While performing the essential functions of this job the employee is frequently required to sit, stand, use hands to finger, handle, or feel, speak and hear; and, lift, pull or push 50 pounds.

Working Conditions:

Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust. Participation in off-site video productions includes long days, weekend and/or night hours, primarily outdoors with exposure to various weather conditions.

The incumbent's working conditions are typically moderately quiet to loud.

file: Television Production Manager

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.