For the past few years the City of Takoma Park has contracted with National Research Center, Inc. (NRC) to conduct a community-wide resident survey. These surveys provide residents the opportunity to rate the quality of life in the City, as well as the community’s amenities, service delivery and their satisfaction with local government. The survey also permits residents to provide feedback to government on what is working well and what is not, and to communicate their priorities for community planning and resource allocation.
The 2014 Takoma Park Resident Survey was mailed to 3,000 randomly selected Takoma Park households. Of the 2,862 eligible households who received the survey (138 surveys were returned as undeliverable because the address was vacant), 1,071 completed and returned the mailed questionnaire, giving a response rate of 37%. With 1,071 responses, the 95% confidence interval or “margin of error” is plus or minus three percentage points around any given percentage point, and plus or minus two points around average ratings on a 100-point scale.